Monthly Archive: March 2011

Mar 28

LinkedIn Sit Tight's site maintenance screen, "Sit Tight"

I just encountered this odd site maintenance screen on LinkedIn. I like the imagery.  

Mar 25

Customer Service Phone Failure

Customer Service Phone Number Failute Blackberry photo by Glen Green

Customer Service failure as encountered through Best Buy (and others): When the automated phone system asks for your account number before passing you to an operator who then immediately ask for the same account number that you just entered into their system.

Mar 25

Permission Marketing in the era of Social Media

Permission Marketing: Turning Strangers Into Friends And Friends Into Customers by Seth Gordin photo by Glen Green

In the age of Social Media, consumers still expect marketers to respect permission and privacy. As evidence of this, consider the outcry that has occurred with many of Facebook’s tone deaf modifications to the user privacy settings. Facebook is the 400lb gorilla in the room and currently has a good deal of inertia on its …

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Mar 16

Digital Marketing tip: HTML 5 for 2011

Digital Marketing tip: your organization should be starting to upgrade your web properties to HTML5 – in 2011. HTML5 is the new standard that goes far in replacing Adobe Flash functionality. The reasons why you should upgrade include the increasing role of mobile devices in Digital Marketing. For example, Flash is not supported on iPhones …

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